How to Activate eSIM on iPhone 11, 11 Pro, and 11 Pro Max

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Steps to activate eSIM

Activating an eSIM on your iPhone 11, 11 Pro, or 11 Pro Max might seem like a daunting task, but with the right steps, it can be a smooth process. This guide will walk you through each step to ensure you can enjoy the benefits of having dual SIMs on your device. Let’s dive in!

What is an eSIM?

An embedded SIM, or eSIM, is a digital SIM that allows you to activate a cellular plan without using a physical SIM card. This feature is particularly useful for travelers and people who need multiple phone numbers on one device. 

Benefits of Using eSIM

Convenience: No physical swap SIM cards are needed.
Dual SIM Capability: Use two phone numbers on one device.
Flexibility: Easily switch between carriers without physical SIM cards.

Step-by-Step Guide to Activating eSIM on iPhone 11, 11 Pro, and 11 Pro Max

1. Ensure Your iPhone is Compatible and Updated

Before you start, ensure your iPhone 11, 11 Pro, or 11 Pro Max is updated to the latest iOS version. This ensures your device has all the necessary software features to support eSIM.
1. Go to Settings.
2. Tap General.
3. Select Software Update and make sure you are on the latest version.

2. Check Carrier Support

Not all carriers support eSIM. Check with your carrier to confirm that they support eSIM on your iPhone model. Some popular carriers that support eSIM include AT&T, T-Mobile, and Verizon in the US, and EE and Vodafone in the UK.

3. Obtain Your eSIM Details

You will need an eSIM QR code or an activation code from your carrier. This is typically provided via email, in-store, or on the carrier’s website.

4. Scan the eSIM QR Code or Enter the Information Manually

Here’s how you can activate the eSIM using the QR code or manually entering the details.

Using a QR Code:

1. Go to Settings.
2. Tap Cellular.
3. Select Add Cellular Plan.
4. Scan the QR code provided by your carrier.

Manually Entering Information:

2. Tap Cellular.
3. Select Add Cellular Plan.
4. Tap Enter Details Manually.
5. Enter the necessary information provided by your carrier.

5. Label Your Plans

Once the eSIM is activated, you can label your plans to differentiate between them.

1. Go to Settings.
2. Tap Cellular.
3. Select the number you want to label (e.g., Primary, Secondary).
4. Choose a label for your plan (e.g., Personal, Business).

6. Set Your Default Line

You can choose which number to use as your default line for calls, messages, and data. 
1. Go to Settings.
2. Tap Cellular.
3. Select Default Line.
4. Choose your preferred number for various functions (e.g., Primary for data, Secondary for calls).

7. Manage Cellular Settings

You can manage your cellular settings to ensure you are using the right plan for the right function.

2. Tap Cellular.
3. Customize your settings such as Cellular Data Switching and Default Voice Line.

Troubleshooting Common Issues

eSIM Not Detected:

  • Ensure your iPhone is updated to the latest iOS version.
  • Restart your iPhone.
  • Contact your carrier for assistance.

No Service or Signal:

  • Verify that your carrier supports eSIM.
  • Ensure you have a stable internet connection when activating.
  • Reset your network settings by going to Settings > General > Reset > Reset Network Settings.

Examples and Anecdotes

For instance, Jane, a frequent traveler, found eSIM to be a game-changer. She no longer had to carry multiple SIM cards and could easily switch between local carriers in different countries. Similarly, John, who manages personal and business calls on one device, enjoys the convenience of having both numbers active simultaneously without the hassle of swapping SIM cards.


Activating an eSIM on your iPhone 11, 11 Pro, or 11 Pro Max enhances your device’s functionality and convenience. By following these steps, you can seamlessly set up and manage your eSIM, making your phone usage more efficient and versatile.

If you found this guide helpful, share it with others who might benefit from eSIM technology.

By incorporating these steps and tips, you can ensure your eSIM activation process is smooth and hassle-free. Enjoy the flexibility and convenience of dual SIMs on your iPhone!

Photo: AT&T

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